Most orders leave our US warehouse within 24 hours on business days (Mon–Fri). After that, delivery to the lower 48 states usually takes 3–7 business days.

It is in the shipping confirmation email we send the moment your order ships — check your spam or promotions folder if it is not in your inbox. You can also sign in to your account to see tracking for every order.

That is normal for the first 24–48 hours after dispatch — the carrier needs to scan the package into their network before updates appear. Movement is often slower over weekends and holidays. If there is still nothing after 48 business hours, reach out and we will chase it down.

Carriers occasionally mark parcels delivered a little early. Check around your property, mailbox, and with neighbors, and give it 24 hours. If it still has not turned up, contact us with your order number and we will help sort it out.

If your order has not shipped yet, email us right away and we will do our best to update it. Once it is dispatched we cannot reroute it, so please double-check your address at checkout.

Yes. Canadian shipping is calculated at checkout, and any customs duties or import taxes are the customer's responsibility. Tracking works the same way — enter your number above once it ships.