Contact US
OMOTOR Customer Support · Upland, CA
Talk to a Real Person
Fitment questions, order updates, returns — our California-based team of enthusiasts answers every message within 24 hours, Monday through Friday.
Get In Touch
Three Ways to Reach Us
Pick whichever is easiest — the same team of gearheads answers all of them.
Best for order issues, returns & anything with photos
Replies within 12–24 hrs
✓ Thanks — your message is in. A real person from our Upland, CA team will get back to you within 24 business hours.
Send a Message
Ask Us Anything
Checking fitment? Include your vehicle's year, make & model and we'll verify it against the part before you buy.
180-Day
Free returns & exchanges, no questions asked
1-Year
Warranty with free replacement on defects
24-Hour
Support response — a real person, every time
US-Based
Team & warehouse in Upland, California
Quick Answers
Frequently Asked Questions
The six questions we hear most — answered up front so you don't have to wait for an email.
Will this part fit my vehicle?
Every product page lists compatible years, makes and models — but if you're not 100% sure, don't guess. Send us your vehicle's year, make, model and trim through the form above (or WhatsApp us a photo), and we'll verify fitment against the exact part before you order.
How fast will my order ship?
Orders leave our Southern California warehouse within 24 hours on business days, and standard delivery takes 3–7 days across the continental US — shipping is free.
How do I track my order?
Use our order tracking page — just enter your order number or tracking number for real-time status. You'll also receive a tracking email as soon as your order ships.
What's your return policy?
You can return or exchange any product within 180 days of delivery. Start by emailing support@omotorauto.com with your order number — we'll send you the return authorization and instructions. Full details are in our Returns & Exchanges policy.
Is there a warranty?
Yes — every product is covered by a 1-year warranty with free replacement on manufacturing defects. If something fails, email us photos and your order number and we'll make it right.
Can I return items to your Upland address?
Our Upland, CA address is for business correspondence only — returns sent there without prior authorization can't be accepted. Contact us first and we'll issue a return authorization with the correct return address.
OMOTOR HQ · 1330 Monte Vista Ave, Upland, CA, USA
Support Hours · Mon–Fri, 9 AM – 5 PM Pacific
Email · support@omotorauto.com
Phone / WhatsApp · +1 (626) 672-8521